Having a position as an intern presents many difficulties. There's no telling what you might face on the job; you may come across tasks way out of your pay-grade (if you're paid at all), or receive too many coffee orders at once--it's definitely a tossup. One thing is for sure though – you’re going to come across some awkward, uncomfortable situations.
As a "veteran" intern, I've had my fair share of awkward work situations. I started my career as a reporter for Central Michigan Life, interned in the communications department at the Detroit Zoo, and at Michigan’s leading business-to-business agency Eisbrenner Public Relations, and I am currently on-board at University Communications at Central Michigan University for the second semester. With all this internship experience, I've learned ways to make those uncomfortable situations less awkward. Allow me to share with you some tips:
- Not knowing what’s going on. If you don’t know what someone is talking about or forgot to do something, red flags will pop up. Keep a notepad and write down everything so you have something tangible to refer to if needed. Before you ask a question, make sure you communicate what you’ve been trying to do to understand for yourself.
- Requesting time off. It can be really awkward trying to communicate that, although you love your internship, you also love the beach. Be aware of the company’s vacation policies and try to abide by them. Be proactive: offer up-front to make up for the time you’ve missed and explain that your team members have your back (which requires talking to your team members before you ask for time off).
- Seeing people outside of work. So, you’re at a restaurant, and you see your boss. Say hi. The worst thing you can do is play the I-don’t-see-you-game.
- Drama. It’s going to happen – someone is going to lure you into the gossip trap and say something bad about someone else. My best advice is to kindly say, “I’m sorry, that’s not my experience with him or her,” and change the topic.
- Feeling mistreated. There may be times you are treated unfairly or disrespected by co-workers because--let’s face it--you’re an easy target for mean people. If something happens that you’re uncomfortable with, take it with a grain of salt, brush it off, and keep your confidence strong. If it keeps happening, document what is going on and approach your supervisor one-on-one to express your concerns. Remember to keep your cool and never retaliate against the “work bully.”
In the end, the biggest things to keep in mind as an intern are: be yourself, prove yourself, and discover your skills.
As a student in my last semester, job-hunting is a major stress in my life. Burning questions arise, such as, “What are employers looking for?” and “How do I market myself?”
The key to landing any job or internship is to show that you have acquired skills throughout college that are transferable to the workplace. No matter what field you’re going into, certain aspects of professionalism and communication are imperative to your success.
Through your cover letter, résumé, and interview, you can focus on key messages to convey yourself in a marketable way. In every opportunity, show you have the following transferable skills:
Public speaking. The ability to communicate your thoughts and ideas to a group of people is essential to any job. Show employers you have the ability to speak publically by including any significant presentations, speeches or public speaking courses on your resume.
Teamwork. Working effectively as part of a team is an essential aspect of any career. In order to assure your future employers that you are a team player, share stories during your interview about tough team situations and how you worked to resolve them. It can also be helpful to research the culture of a company and give the interviewer specific reasons why you feel you’d fit right in.
Written communication. Whether it’s emails, news releases or memorandums, chances are you’ll be writing in the workplace. A great way to showcase your skill is to bring writing samples with you to your interview. Even better, create an online portfolio of your written work and put a link on your resume.
Ability and willingness to learn. Employers know you aren’t going to know the ins and outs of a job or company on your first day. What they do want to see is that you’ll put in the necessary effort to become a pro at your position. Show employers you have a willingness to learn by telling them about your learning process in previous positions or experiences. It's also key to heavily research the company before your interview to show interest and initiative.
With these attractive skills, you are bound to land an internship or job in your field.
If you asked me in high school what I wanted to major in, I would have told you public relations. But then freshman year at Central Michigan University rolled around and I thought maybe biology would be a better way to go.
Fast forward to the tail end of my sophomore year. After several changes, I went back to my original plan. There was just one problem: I wanted to graduate on time. That meant I had a little over two years to complete 70 credit hours, plus my university requirements.
Two years later, here I am. I'll graduate on time and I'm still in love with my major. It wasn’t always easy, but I did it. Changing your major doesn’t mean adding on years to your college career.
Here’s how to do it:
Find classes that double-count. If you’re interested in a few different majors, see if you can find a class that will count for both programs. Then, you’re covered no matter which you choose.
Avoid choosing anything until you’re absolutely sure. Take advantage of your freshman year and explore different major options. Even if you think you’re sure, wait to choose a major until you’ve explored a few different options. By jumping straight into a major, you run the risk of taking classes you won't need in the end.
Meet with an advisor. Whether you’re trying to decide on a major or have switched majors for the third time, meeting with an advisor is the best way to jumpstart your path to success. They’re great resources for planning classes and figuring out careers.
Make a plan. Make a list of the classes you will need to take in order to graduate on time and then sit down and plan out your schedule for the next few semesters. Looking at your college career as a whole will help you to take all of the classes you need in a timely manner.
Utilize summer classes. Summer classes are a great way to catch up on missed credits. They normally only last a few weeks, so you still get to feel like you have a summer. Plus, they can help keep your course load light during the school year. You can even look into taking them at a community college near your hometown to save money.
Cut the fat. If you’ve changed your major but are determined to graduate on time, you might have to make some sacrifices. The best part of college is the chance to take unique classes, which is hard to do when you're trying to complete your major in a few short years. Decide which “fun” classes are worth the time sacrifice and take those, or have the best of both worlds and take unique electives. Either way, know that graduating on time means you can’t do it all. Decide what’s important to you and make it happen.
Paid and unpaid internships offer students the same benefits: You gain real world experience, build your resume and network, obtain references and letters of recommendation, and even (wait for it) potentially land yourself a future job.
Figuring out if an unpaid internship is worth your investment of time can be tricky. Understanding the basics of internships can help you figure out which internship opportunities are worth investing in.
Most internships are unpaid.
Internship opportunities are everywhere, with employees always in need of more help. The sad but honest truth is that most internships today are still unpaid. However, this doesn’t mean you should disregard the value an unpaid internship can provide.
Know the program.
Ultimately the most important part about internship hunting is understanding the experiences you will gain from the program. Will the internship offer you opportunities to produce real life results for the company? Or, will you primarily be observing your supervisors work while you help out with the more basic tasks? Both of these internship opportunities can be considered valuable depending on your level of experience. By the time you reach your last year of college you should begin evaluating internship programs more closely based on what types of higher-level opportunities they will provide.
Understand your worth.
A first year college intern compared to a fourth year college intern will produce different results. While your first or even second internship might not be paid, by the time you reach a higher level of education and experience you should begin to reevaluate your worth. Think about the first job you had after turning 16 – hostess, server, babysitter, newspaper route – and think about what you were paid. Most jobs consisted of a minimum wage compensation to do basic tasks. In a higher-level internship program you will be expected to produce results for a business. At this point, you should reevaluate your worth and expect an internship program to give you some form of compensation for your work.
Paid and unpaid internships offer students value regardless of their different compensations. Understanding the value of an internship program and your level of experience, however, are key to deciding what internships are worth investing in.
In a perfect world, we could all wear yoga pants to work--not just because they’re comfortable, but also because they’re a lot cheaper than a suit.
The truth is, it’s hard to dress professionally without breaking the bank. Sure, every college student can make it through an interview or two. But, once you’ve landed your first internship or job and have to wear business attire five days a week, it can be hard to look professional constantly without going to the mall and going broke.
I found that out the hard way this semester. After years of waiting tables, I landed an internship at Central Michigan University in its public relations department. It’s my first foray into the business world and it has been a big wake-up call as to what it means to dress professionally on a regular basis. I love my job, but I think it’s safe to say that neither my closet, wallet, nor I was prepared for the reality of wearing business attire five days a week.
Half way through the semester, I’ve managed to show up for work every day looking good. And, I’ve done it without breaking the bank.
Here are my secrets:
Invest in a few quality pieces. To get the most for your money, you first have to know where to spend it. A black business suit that fits you perfectly is worth shelling out for. Anything super trendy? Not so much. Spend your money on classic pieces that are versatile and will last at least five years. We’re talking business suits, blazers and dress pants.
Take advantage of secondhand stores and garage sales. Stores like Goodwill are great places to pick up extra pieces and expand your wardrobe without spending much cash. Look for fun, trendy pieces to complement your staples and plan on only spending a few bucks.
Utilize the power of accessories. You can wear the same black T-shirt twice a week if you pair it with different jewelry. On Monday, try a statement necklace. For Thursday, throw on a blazer and a scarf. You can find accessories everywhere and they will extend the life of your basic staples without costing a lot of money.
Get creative. Gone are the days when you had summer and winter clothing. With a little creative dressing, you can extend the life of your wardrobe to cover all four seasons. The best way to do this is by re-using the same pieces for different seasons and adding season specific layers. Think about shoes, jackets, tights and other pieces.
Lastly, remember my golden rule: People who see you have no way of knowing where you bought your clothes. If you don’t feel comfortable shopping at Goodwill, take a road trip to another town where nobody will recognize you. Don’t let your pride cause you to go broke.
I’m sure you’ve heard it all: clean up your Facebook page (no, your employer will not be impressed with the apparent “creativity” of your Halloween attire), have a firm handshake, and so on.
But, to get the internship of your dreams, step out and take the curveball. I’ve nabbed three internships: Detroit Zoological Society, Eisbrenner PR (a business-to-business PR agency specializing in the automotive industry) and Central Michigan University’s communications team. I’ve also had journalism experience writing for Central Michigan Life. And, I worked hard for every single opportunity!
Before you nab that coveted internship, you should start in the minor leagues. Your first internship may be unpaid and involve standing at the copy machine for four hours straight (yes, I’m speaking from experience). Keep a positive attitude and know each experience will lead to that perfect gig.
Once you have established your credentials, start the application process and turn-up that professional swag. Here are some tactics that will help:
The pre-interview process:
- Find a way for the hiring committee to notice you. With the hundreds of cookie-cutter résumés received, it’s easy for yours to get lost in the pile. Determine the company’s culture by looking at its blogs, social media channels and website. If it’s appropriate, do something out of the ordinary such as mailing your shoe to get your “foot in the door.” But be careful. Trying to be too creative could come off as cliché. Sometimes the traditional route is the safest.
- Tailor. I’m not just referring to your pants. Tailor your résumé and cover letter according to the company’s core values or job description. Find out what makes you stand out and effectively convey your strengths.
- Follow-up. Show them you want to work there. Sometimes a little bit of persistence is all it takes. Call, email, send a pigeon with a note -- do whatever it takes!
Before the interview:
- Research. Know the company inside and out. Did it recently win an award? Congratulating them in the interview on a recent accomplishment shows you’re in the loop. And, people like to be flattered (not to be mistaken with brown-nosing).
- Why you? They are probably going to ask why you are the best fit for the job. Really do some soul-searching and find out why you really believe you are the best fit. The more confidence you have, the better the interview will go, and people can identify a confident person.
Positioning yourself to land the internship of your dreams isn’t easy, but it will pay off when you get the call that you’ve been offered the position. And plus, it would be nice to get out of your parents’ basement, eh?
In just a few months, I will be the proud owner of a bachelor’s degree from Central Michigan University. When I look back on my college career, I alternately pat myself on the back and shake my head in pity. I did a lot of great things in college, but I definitely pushed myself to the limit with my involvements.
But, there are many things that caused a lack of sleep and a few headaches that I still would do all over again, including:
Studying Abroad. The application process was crazy, traveling was exhausting and I came home completely broke…but I spent three weeks living in Italy and it was the most incredible experience of my life. I jumped off a 40-foot cliff into the ocean, discovered a love for calamari and found the perfect Venetian mask for Halloween.
Writing for Grand Central Magazine. Grand Central was where I discovered my love of magazines and organizing creative photo shoots. When you find something you want to do forever, the time commitment becomes meaningless. And, I’m certain the experience will help lead me to my dream of becoming a fashion editor.
Joining the Marching Band. As cliché as it sounds, the color guard girls were my family. We practiced 14 hours a week and traveled almost every weekend, but we also had Twister nights, took roadtrips and, more importantly, supported each other whenever times got tough.
Volunteering As a Tour Guide. Giving campus tours took time out of my day that I usually couldn’t spare. But meeting potential students and experiencing their excitement kept me fired up about CMU. Plus, you would be amazed how much you learn about your own campus when you act as a tour guide.
Despite all of this, there are a few things I wish I could have made time for. As an overachiever, I’m never satisfied. I wish I had found time for two things:
An Alternative Break. CMU has a cool program where you can spend a week volunteering with a nonprofit organization in the United States. I always wanted to travel and volunteer and I wish I had taken advantage of Alternative Breaks. Maybe I still will.
Attending More Sporting Events. I went to football games with the color guard, but I never attended any of Central’s other sports, even though tickets are free for students. I’m hoping to make it to a few events before I graduate to get the full experience as a proud Chippewa.
Myself. Easy to say, hard (for an overachiever) to do, but I wish I would have taken more time for myself in college. I could have saved myself a lot of late nights if I would have simply said no to one or two involvements or didn’t worry about having a job.
If I could give my freshman self one piece of advice, it would be this: Focus on what’s important, do your best to succeed and don’t worry about the rest.
Let's be honest—our generation gets a bad rap, particularly in the world of work. Publications like the New York Times and Philadelphia Business Journal along with huge companies like PricewaterhouseCoopers and Deloitte—and seemingly every group in between—have spoken out about Millennials in the workplace. Some call us entitled, lazy, and arrogant; others call us innovative, energizing, and intense. Though individual truth may be in the eye of the beholder, each of us has a choice to make once we get hired--will we be engaged in our job?
When we get hired, whether for internships or for real jobs, employers are taking a risk. Basically, it's a sink-or-swim deal. If we succeed in our new role, many new doors will open in our career. If we fail to provide our employer a return on their investment, then we'll be resolutely escorted to the nearest egress.
The best way for us to give our new bosses a rock-solid ROI is by being engaged in our work. Being engaged is much more than being simply satisfied:
Employee satisfaction involves a transactional (this-for-that) relationship between the employee and the employer. Satisfaction is the foundation for all success (or failure) in the workplace. We are satisfied when we receive fair compensation/benefits, a safe work environment, and access to resources. Our bosses control 90 percent of this relationship, giving us various workplace perks; we use our 10 percent control to simply accept these provisions.
- Employee engagement involves something deeper than just satisfaction. When we're engaged, we have feelings of meaning and purpose in the work we do. We are given the appropriate levels of self-direction, plenty of learning and development opportunities, and we ultimately find ourselves in an environment that promotes the development of new friendships and professional connections.
What's the difference between a satisfied and an engaged employee? Engaged employees apply discretionary effort to their work—they go above and beyond the call of duty, because they find high value in their responsibilities. Satisfied employees do just enough to get by.
Clearly, our employers want us to be engaged, but we control much more of our engagement than they do (let's call it a 70/30 relationship). Even though our bosses ultimately can't control our personal levels of engagement, they're sure as heck going to try—because they know that engaged employees provide the highest ROI. According to the Corporate Leadership Council:
- Engaged companies grow profits as much as 3X faster than their competitors.
- Highly engaged employees are 87 percent less likely to leave the organization.
"Profit growth 300 percent faster than my competitors? No, thanks," said no one, ever.
The moral of the story? We need to be careful not to do ourselves a disservice. As we begin to enter the working world via internships, part-time jobs, and full-time careers, we need to immediately prove our worth to our employers by choosing to be engaged.
Scheduling classes comes with important decisions — from picking your professors to determining your credit load.
The ability to complete courses online was one of the most convenient aspects of my college career. During my time at Macomb Community College and Central Michigan University, I took four online classes.
Here are a few questions to consider before registering for an online class.
Do you have the time?
Each instructor structures their class differently. I've taken classes where assignments are due at the end of each week and classes where all assignments were due at the end of the semester. It is important to keep a planner and divide your workload or else it will pile up fast.
Which classes should you take online?
As a public relations major, I never understood how knowing chemistry, algebra or the history of rock 'n' roll would help me in my career. Taking core classes online may feel like less wasted time if you properly plan your workload. If you're depending on the class to gain hands-on knowledge for your major, take it in an actual classroom. If it's an easy class where you just learn from a book, take it from the comfort of your own home.
Will it cut down your travel time?
If you have to travel a distance for one class that doesn't fit perfectly into your schedule, take it online. I've driven a half hour to one class I didn't particularly enjoy or benefit from attending. If it had been offered online, I wouldn't have thought twice about taking it from home. It saves time and money.
Trying to stack classes and graduate earlier?
The best part of taking online classes is being able to "cram." A lot of online classes are only a half-semester long but are worth the same credits as regular length classes. This makes it easy to take one during the first half of the semester and another during the second.
What is your learning pace?
Math is a subject in which I need to learn at my own pace. It took me three tries to pass algebra because I couldn't grasp the subject in a fast-paced classroom full of students. When I finally took math online, it was much easier to learn at the pace that was effective for me. The information was always at my fingertips, and there are plenty of online resources to use for assistance.
Is the class you want to take available?
Not every class is offered online. They also tend to fill up quickly. It's a good idea to register as early as possible.
I really enjoyed taking online classes. They taught me to manage my schedule, expanded my learning styles, and taught me responsibility. I recommend all students try taking at least one class online.
I recently financed a three-week study abroad trip to Italy -- a complete stay with weekend trips to Venice and the Amafli Coast -- entirely by waiting tables at a restaurant.
As old fashioned as it may sound, I started saving money in my "Italy Jar" seven months before my trip. After every shift, I tried to put at least 75% of my tips into it, keeping out only what I needed for rent and groceries. By the time July rolled around I had paid for my entire trip and had spending money to spare. As they say, "Every penny counts."
Despite great budgeting, a few unplanned costs can pop up along the way. Here are a few costs I didn't plan for:
- Housing Supplies. I was only in my apartment in Italy for three weeks, but I still had to buy toilet paper. My roommate also bought laundry detergent, although I chose to skip that (running your clothes through the washing machine sans detergent still gets them relatively clean). We were lucky enough to have air conditioning, but a few of our friends invested in some fans for their apartments as well. Try thinking ahead about what items might not be provided for you.
- Class Trips and Fees. My class had one excursion. We went to The Gucci Museum and it luckily only cost six euros. My roommate wasn't so lucky. She got hit with a 90 euro lab fee during the last week of her class. Do your research and have a few dollars set aside for these kinds of surprises
- Weekend Trips. Now, this was probably just me being dense, but I didn't plan on taking any weekend trips. It wasn't until I got to Italy that I realized Venice was having their yearly Redentore Festival while I was in the country and I wanted to be there. To help save money, look for student travel agencies for your trips. They usually include transportation, meals, and lodging -- saving your hard-earned bucks along the way.
- Getting Home. This might sound strange, because obviously your return ticket has already been paid for. But in the rush of your last week, don't forget to set aside enough cash for the taxi to the airport and a snack once you're there. It's easy to spend the last of your cash on last minute souvenirs and dinners out, but make sure you have enough to get home comfortably. The last thing you want to do is sit in the airport starving, or worse, have to walk to the airport, dragging your 50-pound suitcase behind you.
Studying abroad is one of the most amazing experiences you will ever have. The best advice I can give you? Take more money than you think you'll need. If you don't use it all, you can always take it home with you.